What are soft skills?
Soft skills are general skills and personality traits that will help you thrive in any job. They include personal skills that relate to how you interact and work with other people, like the ability to communicate well and work within a team, as well as personality traits and skills that make you an effective and driven worker. Employers look for candidates with soft skills as they are hard to learn on the job, and affect how an employee will interact with customers and coworkers alike.
There are many soft skills, but here are some examples:
- Critical thinking
- Interpersonal skills
- Time management
How can you improve your soft skills?
You can learn new soft skills and improve your existing skills in many situations where you interact with other people, such as volunteering, participating in a mentorship program, or in your current job or school setting. For example, if you know you need to work on your listening skills, you can practice by actively listening to your coworkers, classmates, or friends, and asking clarifying questions.
You can also learn from a variety of library resources, such as:
LinkedIn Learning Courses
Log into LinkedIn Learning from the library's link before clicking the links below!
- Customer service skills
- Communication skills
- Critical thinking, decision-making, and problem-solving
- Leadership skills
- Emotional intelligence
- Meeting skills
- Personal effectiveness
- Time Management
Learning Express Resources
- Social networking (ebooks)
- Interviewing (ebook & tutorial)
- Time management & public speaking (ebooks)