Water News

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Lead & Copper Corrosion Control Program Update

February 2, 2018

The City of Portsmouth implemented a Lead & Copper Corrosion Control Program in 2003 and has been in compliance requirements since its inception.  The general purpose of the Lead & Copper Corrosion Control Program is to minimize the potential for water supplied by the City to leach potentially harmful metals such as lead and copper from pipes, fixtures and solder containing lead. The primary source of lead and copper in drinking water is plumbing systems in houses and other privately owned buildings.

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Protect Your Pipes This Winter

January 3, 2018

Extreme cold temperatures are continuing well into 2018, and the Portsmouth Water Department wants to remind residents of the importance of protecting their pipes. Please review this page to understand your responsibilities and helpful tips to prevent your pipes from freezing.

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Water Department to begin hydrant flushing on Monday, October 16th

October 16, 2017

The Water Department will begin their twice annual routine hydrant flushing of the City’s 190 miles of water mains to remove sediment buildup on Monday, October 16th. This work will occur on both public and private hydrants spanning New Castle, Rye, Greenland, Newington and Portsmouth, lasting about six to eight weeks. Between 8:00 p.m. and midnight, Monday through Thursday, crews will open select fire hydrants, releasing water with enough velocity to carry sediment out of the pipes. While flushing can result in discolorations to tap water, the water remains safe for residents to drink.

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Portsmouth Water Division Releases October 2017 Water Supply Status Report

October 10, 2017

Portsmouth’s Water Division issues a monthly Water Supply Status Report to keep customers appraised of the current water supply conditions. This resource provides customers detailed information on any potential water restrictions, demand, precipitation, groundwater levels, river flows and reservoir levels to make customers aware not only of the current conditions but to also bring awareness to their water use.

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Portsmouth Water Division Releases September 2017 Water Supply Status Report

September 14, 2017

Every month, the Portsmouth Water Division issues a Water Supply Status Report to customers that provides a detailed assessment of the current water supply conditions. The September report details that while precipitation is still slightly low based on seasonal averages, the groundwater levels, reservoir levels and river flow rates are within typical ranges for this time of year. Therefore, no water use restrictions are being enforced at this time.

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Leak Adjustment Application

July 1, 2017

The City of Portsmouth offers consideration for a one time sewer adjustment to customers based on unusual water consumption at their property. As sewer charges are based on the water consumption, any adjustment approved would only be applied to the sewer portion of the customer's account.

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Portsmouth Water Division Releases Annual Drinking Water Quality Reports

June 26, 2017

Each year, the Environmental Protection Agency (EPA) requires community water systems to deliver a Consumer Confidence Report – also known as an Annual Drinking Water Quality Report – to their customers. These reports, which are mailed out to water customers by July 1st, provide information about their drinking water quality including a summary of detected contaminants from the previous year, compliance, and educational information.

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Irrigation Meter Application 2016

May 1, 2016

The City of Portsmouth City Council recently voted on May 2, 2016 to revise the sewer ordinance related to irrigation meters. This revision expanded the availability of irrigation to all customer categories.