Refund Policy

If Portsmouth Recreation is forced to cancel a program, a full refund will be issued by check by the City of Portsmouth. 

Refund requests must be submitted in writing (email is fine) and will be granted up until two weeks before the start of the program. Refunds are issued in the form of a check and usually take two to three weeks to process. If a request is made within two weeks prior to the start of the program, refunds will be given for medical reasons or if the Recreation Department is able to fill the spot with another participant. A pro-rated refund may be given if the participant attended any sessions.

Refund Request Form

Mission Statement

For a brief video introduction and orientation to the Department, please click here.

On behalf of the Portsmouth Recreation Department we are pleased to offer you another season of fun and exciting programs. Our goal is to continue to offer a wide variety of recreational activities for the community. Our department thanks you for your continuous support and looks forward to seeing you all in a program soon.