Professional Standards Division

About the
Professional Standards Division

The division handles writing and reviewing of the department policies and rules and regulations. This involves constant follow-up to ensure the department is doing what the policy says and the systems outlined in the policies are in place.

CALEA (Commission on Accreditation for Law Enforcement Agencies) is a major focus area in this division, as is the responsibility as the department “conduit” regarding department legal matters, such as providing discovery materials for lawsuits and right to know requests.

In addition, the performance appraisal system administration falls under this division, as does several committee chair appointments: Response to Resistance, Accident Review, and Pursuit Review committee chair positions.


Internal Affairs (IA)

Internal Affairs is also a major component of this division.  It includes investigations of citizen complaints regarding the conduct of Portsmouth Police Officers that cannot be resolved satisfactorily by the on-duty Shift Commander.  After an investigation, the citizen is then apprised of the outcome.

Annual IA Statistics

Commission on Accreditation for Law Enforcement AgenciesAccreditation

The Portsmouth Police Department is an internationally accredited agency. The Commission on Accreditation for Law Enforcement Agencies (CALEA) awarded accreditation status to our agency in May of 2019. CALEA has established standards designed to prevent and control crime, increase agency effectiveness and efficiency, increase cooperation and coordination with other agencies, and to increase citizen and employee confidence in the goals, objectives, policies, and practices of the agency. CALEA assessors monitor the level of compliance of the Portsmouth Police Department through a 4-day site-based assessment once every four years and an annual computer-based audit of files.

The Portsmouth Police Department was awarded its first Certificate of Advanced Accreditation from CALEA. The award is proudly displayed in the lobby for the public to view. The award signifies the hard work and dedication of the officers and administrative employees of the department. They remain committed to providing the Portsmouth community with the highest level of service in Public Safety. 

Lt. Kinsman and Accreditation Manager, Jackie Burnett, manage the Accreditation Program. They are both members of the Northern New England Police Accreditation Coalition (NNEPAC). NNEPAC is a regional accreditation support network for accredited agencies and those striving to achieve accredited status. The group meets monthly to provide its members with valuable training and resources to help provide guidance throughout various stages of the accreditation cycle. To learn more about CALEA and NNEPAC, please visit their websites at and