Compliments & Complaints

Compliments

If you have a positive experience with a member of the Portsmouth Police Department, know of a job well done, or you want to compliment an officer, please let us know by emailing your comments to any or all of the following:

Complaints

*IT IS THE POLICY OF THE PORTSMOUTH POLICE DEPARTMENT to receive and investigate all complaints against the Department or its members in a manner that will assure the public of prompt corrective action if Department members conduct themselves improperly.

HOW TO MAKE A COMPLAINT:

If you wish to make a complaint against a member of the Portsmouth Police Department, please:

  1. Contact Chief Merner: rmerner@cityofportsmouth.com or
  2. Contact The Police Commission (Click here) : or 
  3. Call the Police Department at (603) 610-7406 and ask to speak to the Shift Commander; or
  4. Come to Police Headquarters and ask to speak to the Shift Commander; or
  5. Mail your written complaint to the Chief of Police at the above address.
    • Your Complaint will be thoroughly investigated.
    • You may be requested to fill out a report form and submit a written statement.
    • You will be kept apprised of the status of your complaint.
    • At the completion of the investigation into your complaint, you will be notified of the results.